Allianz Global Assistance:
Travel & Health Insurance for Residents, Immigrants and Visitors to Canada

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END DATE In New Immigrants/Returning Canadians/Foreign Workers mode, the End Date is set automatically to the minimum amount of days required for the specific province you choose. If you would like to manually set your End Date, please select IEC/Tourist/Visitor/Working Holiday mode.
Pre-existing 1 person If you have a stable existing medical condition, such as a damaged or sick organ, select Yes. If you do not have an existing medical condition, select No. Conditions that are not stable are not covered. Also, some specific conditions, such as heart disease, may not be covered. Please read this company's full coverage details to determine what pre-existing conditions are covered by this company.
Pre-existing 2 person

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In order to calculate a personal insurance quote, simply select the number of applicants, their age(s) and indicate whether or not they have any pre-existing
medical conditions. To finalize your results, click on Calculate Quote after you choose desired policy duration and a coverage limit!

Summary of Benefits
Eligibility Requirements
How to Get a Refund
How to Make a Claim

COVID-19 Notice: Please stay up to date with the latest policy changes concerning COVID-19 coverage and eligibility requirements by using the following link – COVID-19 Insurance Updates
Summary of Benefits
Coverage Limit
Eligible For
Super Visa, Visitors, New Immigrants, Foreign Workers, Returning Canadians and IEC / Working Holiday
Coverage Amounts
$25,000 / $50,000 / $100,000 / $500,000
Accidental Dental Repair
Dental Pain Relief
Up to $500
Follow Up Treatment
Prescription Medication
Up to $1,000 for 1 month supply
Transportation of Family/Friend
Up to $3,000
Up to $500
Out-of-pocket Expenses
Up to $1,500
Services of chiropractor, osteopath, etc.
$500 per category
Bedside Companion
Up to $3,000
Return of Deceased
Up to $10,000
Up to $4,000
Emergency Medical Care
Laboratory Diagnostics/X-Ray
Ambulance and Transportation Services
Registered Nurse Services
Up to $10,000
Accidental Death & Dismemberment
Rental of Medical Appliances
Changing the Effective Date:
In case you require a change of the Effective Date on Allianz travel insurance Canada policy, you can contact us prior to the start date of your coverage period. Please note that date changes are done at no charge and the only condition is to inform us before your coverage commences.

Once your policy is updated, you will receive an email containing your letter of coverage document with a new Effective Date.

Trip Breaks Benefit:
Please note that with Allianz insurance Canada you do not have to cancel your medical insurance if you are going home for a little while.

Your policy will remain active and valid for further entries to Canada before it expires. However, medical costs that are incurred in your country of origin will not be covered.

Waiting Period:

No waiting period if an Allianz Global Assistance Insurance Policy is purchased prior to your departure from a country of origin or before the expiry date of an existing medical care plan with Allianz Global Assistance.

Any individual will be a subject to a 48-hour waiting period, if:
a) The policy is purchased after the expiry date of an existing Allianz Global Assistance policy.
b) The policy is purchased after you exit your country of origin.

Important Notice: Expenses related to any sickness that manifests itself during the waiting period are not covered under this insurance plan, even if the costs are incurred after the waiting period has ended.

Side-Trips Benefit:
You can be eligible for medical emergencies coverage with Allianz travel insurance Canada while travelling around the globe.

Under Side-Trips Benefit, the company will only cover medical expenses for emergencies that happen outside Canada or your country of origin. In order to qualify for you MUST spend more than 51% of your policy period time in Canada.

Important: Please note that emergency medical treatment related to COVID-19 will not be covered outside Canada in case a Level 3 (avoid non-essential travel) or a Level 4 (avoid all travel) advisory is in effect for your trip destination upon the departure date.

Stay informed on the latest Canadian travel advisory developments – Global Travel Advisories for Canadians

Deductible Type:
With Visitors Insurance from Allianz Global Assistance Canada your deductible, in case you have selected to have any, will be per policy.

Per Policy deductible means that regardless of the number of claims you may have during your coverage period, you will only need pay your deductible amount in full once as opposed to Per Claim deductible with most other insurance providers.

Policy Wording:
For a comprehensive list of health benefits, eligibility requirements and coverage exclusions, please carefully read a detailed plan descriptions for Allianz Global Assistance Visitors to Canada Insurance:

$25,000 coverage – Policy Wording

$50,000 coverage – Policy Wording

$100,000 coverage – Policy Wording

$500,000 coverage – Policy Wording

Eligibility Requirements
To be eligible for coverage, as of the Effective Date, a person must be at least 15 days old and not more than 89 years old. Additionally, all applicants must not be eligible for or insured with any provincial insurance plan in Canada as well as be in good state of health at the time of purchasing the policy and the date of departure from the country of origin / permanent residence.

Coverage is NOT AVAILABLE to any individual who, as of their effective date:
– Has been diagnosed with a terminal illness.
– Has been diagnosed with stage 3 or 4 cancer, cancer of the lung, liver, pancreas, or bone; or has received treatment for any cancer (other than basal or squamous cell skin cancer or breast cancer treated only with hormone therapy) in the past 3 months.
– Requires assistance with daily living activities.

Pre-Existing Medical Conditions Coverage:

Visitors to Canada insurance from Allianz Global Assistance covers stable pre-existing medical conditions that are stable for a certain period of time immediately before the start date of your policy.

Applicants 59 y.o. and under: Coverage is automatically included for pre-existing medical conditions that are stable for at least 90 days immediately prior to the Effective Date.

Applicants 60 y.o. to 79 y.o.: Coverage is automatically included for pre-existing medical conditions that are stable for at least 180 days immediately prior to the Effective Date excluding any heart condition, stroke or mini-stroke ( TIA- transient ischemic attack), unless a Medical Questionnaire is completed and approved by Allianz Global Assistance.

Applicants 80 y.o. to 89 y.o.: In order to include the coverage for any pre-existing medical conditions you must complete a Medical Questionnaire that has to be approved by Allianz Global Assistance.

In order to request a copy of the Medical Questionnaire, please contact our Insurance Advisors.

How to Get a Refund
Please note that refund are not available, if a claim has been initiated, is pending or is paid for.

Full Premium Refunds:
Full Refunds will be available for individuals, who:

– Cancel their Allianz Global Assistance insurance policies within the first 10 days of purchase before the effective date.
– Cancel their entire trip to Canada before the effective date. However, Cancellation fee may apply.
– Have received a refusal for the Super Visa.

Partial Premium Refunds:
Partial Refunds are issued to individuals, who:

– Cancel their insurance policy due to early departure to country of their origin without any intention of coming back to Canada.
– Become eligible for and covered by any Provincial Health Insurance Plan in Canada.

Partial refunds are based on daily insurance premiums and a number of days left on the policy before the expiration date. Cancellation fee may apply.

Refund amounts less than the minimum premium ($20) will not be issued.

In order to request a refund, please contact one of our Insurance Advisors.

How to make a Claim
If there is a medical emergency, you or someone on your behalf has to notify AGA Emergency Assistance Center immediately, if it is possible, or within the first 24 hours of hospital admission. Failure to contact Allianz Global Assistance, with no solid reason, will reduce the payable insurance benefits by 20%.

Allianz Global Assistance Emergency Assistance Center is available 24-hours a day, 7 days a week.

– Toll-Free – 1-800-995-1662 (Canada & USA)
– Toll-Free – 00-800-842-08420 / + 800-842-08420 (Worldwide)
– Collect – 416-340-0049 (Worldwide)

In order to file a claim you will need to:

In order to proceed with a claim, after you have notified Allianz Global Assistance of a medical emergency, you need to do the following:

– Fill out a Claim Form and attach all original medical receipts for treatment and prescription medication.
– Send the form with your receipts to Allianz Global Assistance P.O. Box 277 Waterloo, Ontario, Canada N2J 4A4

Note that claim must be reported within the first 30 days and it must be filed within 90 days of occurrence. Please read the Policy Wording in order to find out more about claim process.


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malek javedaltafmalek javedaltaf
16:43 09 May 24
Best option for visit visa holder. Really great team, very supportive and responsive. Will recommend Arbetov as first option.
babatunde odubanjobabatunde odubanjo
14:26 06 May 24
Excellent customer service, considerate and passionate insurance provider in resolving your issues and ensuring every party is happy in providing services.
21:55 23 Apr 24
Excellent service from Lea.
Dhananjaya NeelkantDhananjaya Neelkant
20:01 09 Apr 24
Excellent customer service! Thanks Lea.
James EnsorJames Ensor
23:33 18 Mar 24
Fahim SaberFahim Saber
22:07 17 Dec 23
I have had the most seamless smoothest experience ever with this insurance company. Every change I had to make regarding my parents supervisa medical insurance was processed quickly with no complications. They have been understanding of my situation through all the ups and downs over the last few years including the difficult and complex covid periods. Particular kudos to Lea for making this complicated insurance experience a siimple and stress free process for me.
Igor KiselyovIgor Kiselyov
19:59 23 Nov 23
Great service, efficient communication, and a really easy way to get insurance with lots of help and support to get the right deal.
Colin TaylorColin Taylor
18:34 21 Nov 23
I have purchased a few policies with Lea, and each time the service was great! The last one took less than 10 minutes to complete!The polices itself are also good, as we have not had any problems with claims so far.
00:18 15 Nov 23
I have purchased parents visitor insurance twice from Arbetov. I got fast and patient response from Lea. Her professional attitude makes me confident to trust Arbetov. I will repurchase from this company.
Salinda RathnayekaSalinda Rathnayeka
19:26 10 Nov 23
I have been purchased travel insurances for my parents multiple times and they are super friendly and very helpful. Mainly, in contacted with Lea, helped me to find the correct cost effective products.
Anastasia YakubovskaAnastasia Yakubovska
17:12 08 Nov 23
Great fast service, have been with them for a few years now. Good options for insurance!
Natali ChizikNatali Chizik
18:08 06 Nov 23
Extremely nice and efficient staff! My go to for insurance
Gina BautistaGina Bautista
20:41 19 Jun 23
We purchased Supervisa insurance through Arbetov Insurance many times and they have been very helpful since the very start, especially Eugene and Lea.Highly recommended!!
Lai ReyesLai Reyes
22:31 15 Mar 23
My whole experience with Arbetov was very pleasant. From the purchase and payment down to the refund request. Credits and many thanks to Lea as she was the one who assisted me with everything. She was just so responsive and very helpful all throughout! 🙂
yasir aliyasir ali
15:02 03 Nov 22
Lea was very helpful and friendly. It was a great experience.
Ella KnurikElla Knurik
21:21 20 Aug 22
Lea provided a great and professional service and helped us to find the best medical insurance for us.
Fraser LindsayFraser Lindsay
21:33 02 Jun 22
The web site was the best,clear,simple to folow, and the help chat assistance was the iceing on the cake.Lea really put me at ease and gave me advice and did all the hard work of making the policy. I have never had such an understanding helper on line before. Deserves a pay rise!
Rajneel SinghRajneel Singh
04:56 15 May 22
Lea was super helpful. She made the process of getting insurance very easy and seamless. I called her multiple times and she was very happy to respond to all my emails and calls in very prompt time. Honestly this has been the most smoothest insurance provider I have seen so far. Thank you again Lea for your kind service and help, reassuring me all the way and being the star you are! Thank you
Francesca BisiFrancesca Bisi
19:53 11 Jan 22
I would give 10 stars if I could! :)I found this insurance company by chance 4 years ago and I could not have been more lucky. For the past 4 years I've been interacting with them and in particularly with Lea. She went above and beyond to always help me to find an insurance that could satisfy my needs. She was so professional and efficient. I will definitely recommend them to anyone who might need insurance advisors! :)Thank you very much for all your brilliant job!
Chetan DhotreChetan Dhotre
21:19 23 Mar 21
I used Arbetov when shopping for super visa insurance for my parents. I found them very well priced and of great value.Since then my mother's trip has been delayed many a time but Lea has been exceptional in promptly responding to my many requests to move the insurance start date.Well priced, prompt and friendly service. What more could you ask for!
Please note that the above information is only a summarized version of the insurance benefits and conditions detailed in the official Policy Wording issued by the Allianz Global Assistance.
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