Allianz Global Assistance:
Travel & Health Insurance for Residents, Immigrants and Visitors to Canada
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Once your policy is updated, you will receive an email containing your letter of coverage document with a new Effective Date.
Your policy will remain active and valid for further entries to Canada before it expires. However, medical costs that are incurred in your country of origin will not be covered.
No waiting period if an Allianz Global Assistance Insurance Policy is purchased prior to your departure from a country of origin or before the expiry date of an existing medical care plan with Allianz Global Assistance.
Any individual will be a subject to a 48-hour waiting period, if:
a) The policy is purchased after the expiry date of an existing Allianz Global Assistance policy.
b) The policy is purchased after you exit your country of origin.
Important Notice: Expenses related to any sickness that manifests itself during the waiting period are not covered under this insurance plan, even if the costs are incurred after the waiting period has ended.
Under Side-Trips Benefit, the company will only cover medical expenses for emergencies that happen outside Canada or your country of origin. In order to qualify for you MUST spend more than 51% of your policy period time in Canada.
Stay informed on the latest Canadian travel advisory developments – Global Travel Advisories for Canadians
Per Policy deductible means that regardless of the number of claims you may have during your coverage period, you will only need pay your deductible amount in full once as opposed to Per Claim deductible with most other insurance providers.
– $25,000 coverage – Policy Wording
– $50,000 coverage – Policy Wording
Coverage is NOT AVAILABLE to any individual who, as of their effective date:
– Has been diagnosed with a terminal illness.
– Has been diagnosed with stage 3 or 4 cancer, cancer of the lung, liver, pancreas, or bone; or has received treatment for any cancer (other than basal or squamous cell skin cancer or breast cancer treated only with hormone therapy) in the past 3 months.
– Requires assistance with daily living activities.
Visitors to Canada insurance from Allianz Global Assistance covers stable pre-existing medical conditions that are stable for a certain period of time immediately before the start date of your policy.
Applicants 59 y.o. and under: Coverage is automatically included for pre-existing medical conditions that are stable for at least 90 days immediately prior to the Effective Date.
Applicants 60 y.o. to 79 y.o.: Coverage is automatically included for pre-existing medical conditions that are stable for at least 180 days immediately prior to the Effective Date excluding any heart condition, stroke or mini-stroke ( TIA- transient ischemic attack), unless a Medical Questionnaire is completed and approved by Allianz Global Assistance.
Applicants 80 y.o. to 89 y.o.: In order to include the coverage for any pre-existing medical conditions you must complete a Medical Questionnaire that has to be approved by Allianz Global Assistance.
In order to request a copy of the Medical Questionnaire, please contact our Insurance Advisors.
– Cancel their Allianz Global Assistance insurance policies within the first 10 days of purchase before the effective date.
– Cancel their entire trip to Canada before the effective date. However, Cancellation fee may apply.
– Have received a refusal for the Super Visa.
– Cancel their insurance policy due to early departure to country of their origin without any intention of coming back to Canada.
– Become eligible for and covered by any Provincial Health Insurance Plan in Canada.
Partial refunds are based on daily insurance premiums and a number of days left on the policy before the expiration date. Cancellation fee may apply.
Refund amounts less than the minimum premium ($20) will not be issued.
In order to request a refund, please contact one of our Insurance Advisors.
Allianz Global Assistance Emergency Assistance Center is available 24-hours a day, 7 days a week.
– Toll-Free – 1-800-995-1662 (Canada & USA)
– Toll-Free – 00-800-842-08420 / + 800-842-08420 (Worldwide)
– Collect – 416-340-0049 (Worldwide)
In order to proceed with a claim, after you have notified Allianz Global Assistance of a medical emergency, you need to do the following:
– Fill out a Claim Form and attach all original medical receipts for treatment and prescription medication.
– Send the form with your receipts to Allianz Global Assistance P.O. Box 277 Waterloo, Ontario, Canada N2J 4A4
Note that claim must be reported within the first 30 days and it must be filed within 90 days of occurrence. Please read the Policy Wording in order to find out more about claim process.
