Privacy Policy and Terms of Use

Updated: April 4, 2022

Welcome to Arbetov Insurance & Wealth Management Inc.

(“we”, “us”, “our”, “company”)

 

The following policy describes how Arbetov Insurance & Wealth Management Inc. protects and makes use of the information that is collected while you are using this website and associated web and/or mobile-based applications and other digital resources. Other instances of data collection may include communication with the company’s employees via email, phone and in-person visits to the office location.

We are committed to respect your privacy and secure your personal information that you may share during your visit to this website, other web and/or mobile-based applications the company is responsible for or during the contact with our employees. We gather and use certain bits of information about individual users in order to offer products and services that our customers request as well as to enhance the overall user experience of the website.

We understand that some of our customers may have certain concerns regarding the personal data they disclose. Given the sensitive nature of the subject, our company guarantees that we will never sell your personal information or otherwise exchange it with any party, to the extent permitted by law and industry regulations.

Arbetov Insurance & Wealth Management Inc. reserves the right to modify this Privacy Policy and Terms of Use page without notice in accordance with the changes the head of the company makes. The current version of the privacy statement will always be published on this page for your consideration.

Arbetov Insurance & Wealth Management Inc. has exclusive ownership of the arbetovinsurance.com, supervisabestinsurance.com as well as associated applications such as Quote Calculators for Super Visa and IEC Insurance on Facebook. It includes certain website and applications’ content, software tools as well as the right to advertise products and services from the Canadian insurance providers we have a contract to work with.

Please note that descriptions of insurance products that are promoted on company’s website(s) and application(s) represent only a general summary of the official conditions and other information outlined in a Policy Wording for each corresponding insurance product. Policy Wordings are available for download from our websites. In case of any discrepancy concerning the insurance products’ conditions, information noted in the Policy Wordings will always prevail over what is stated on this website and other resources our company owns and operates.

As a website visitor or a web/mobile-application user, you are granted a limited access to our online resources including viewing the website content i.e. blog posts, information regarding product’s description, calculating personal insurance quotes, leaving offline messages, communicating with insurance advisors, etc.

Reproduction or replication of this website’s content including text, video, audio, images, etc. is strictly prohibited. Links to this website are allowed without notifying Arbetov Insurance & Wealth Management Inc. only for individual purposes such as service recommendation or fair review. Any other linking to the web domain of arbetovinsurance.com or supervisabestinsurance.com is absolutely prohibited, unless it is agreed to by Arbetov Insurance & Wealth Management Inc. before the link is posted.

Please, note that Arbetov Insurance & Wealth Management Inc. is not liable for any sort of damage caused by the use of this website including associated digital properties and the information available on it at the moment to the extent that is permitted by law.

By using company’s website(s) and associated web and/or mobile based application(s) you agree to the Terms of Use and Privacy Statement described on this page, thereby, consenting to the data practices we employ. This principle also applies to communication with the company’s employees when providing the services the customer has requested.

If you leave your personal information on this website or associated digital resources we own and operate, or disclose such information while communicating with our employees, your data will only be used in the ways described below.

We gather non-personal as well as personal information to get a better insight into how website visitors and web-application users interact with company’s property. We do so in order to provide existing and potential customers with the most relevant and up-to-date information regarding the subject matter. Additionally, disclosure of personal information may be required in order to obtain requested service and to complete the purchase of the chosen product.

We may collect the following data:

  • Personal Information including names, age, status in Canada, etc.
  • Contact information including email address, home/mailing address, phone numbers, etc.
  • Other data that is relevant to client’s inquiries upon their approval.
  • Information pertaining to special offers and surveys.
  • Non-personal statistics of web resource usability

Collecting customers’ data helps us understand what you are expecting from the company and allows us to improve our services.

More specifically, we may use collected information:

  • To facilitate the purchase of a product we offer that the customer has selected
  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific inquiry
  • To customize the website for your convenience
  • Store information about your preferences

We do not store any payment information (i.e. card numbers, cardholder names, expiry dates, CVVs or any other details) our customers may choose to provide us with in order to complete the sale of a service or a product that has been explicitly agreed upon.

Some of the insurance providers we have a contract to work with have supplied us with an API (Application Programming Interface) that simplifies the purchasing process by allowing customers to complete an application form and enter payment details using our website. Such mechanism authorizes the purchase without having to leave our website or get redirected.

All payments are processed solely by the insurance company we work with that our customer has selected to purchase an insurance policy from. Our company closely follows and meets all applicable PCI compliance requirements as a part of our data protection policy.

Our websites and applications may contain links to other info portals including various websites. Please note that we have no control of the websites outside the company’s domain. If you provide any information to a website we have a link to, we are not responsible for its security and privacy. Always be careful when submitting your personal data to other websites. Read the website’s data protection and privacy policies before you disclose your personal information.

We will never lease, distribute or sell your personal information to any third party or a government organization, unless we have your permission or the Canadian law requires us to disclose it. Any personal information we keep about our customers is securely stored and processed under our data protection policy.

Importantly, as an insurance brokerage agency we do not sell any insurance policies directly via our digital resources. All payment and required personal information is processed directly by the insurance provider of the customer’s choice. Therefore, we may be required to use the personal information we have collected for an individual customer in order to facilitate the sale of an insurance product following their consent for us to do so.

If you have any questions regarding this policy, please email us at [email protected], call at 1-604-875-8878 or send us a regular mail to 203-640 West Broadway, Vancouver, BC V5Z 1G4.

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